The purpose of these General Terms and Conditions is to regulate the contractual relationship between MALLORCA SAILING CATAMARANS, S.L. (hereinafter “the company/entity”) and you (hereinafter “the customer/user”), relating to the acquisition of services through the website www.attractioncatamarans.com (hereinafter “the website”), a domain owned by MALLORCA SAILING CATAMARANS, S.L., a legally incorporated company, with registered office at C/ CARLES RIBAS, 10 07004 Palma de Mallorca, BALEARES, with Tax Identification Number B07919566 registered in the Companies Register of ILLES BALEARS in Volume 1606, Folio 221, Sheet 30532, Section 8.
I.- PRE-CONTRACTING INFORMATION
If you are under 18 years of age, you may not book any of the services on the www.attractioncatamarans.com website. To acquire any service on the website, you must be 18 or over.
We recommend that you read these general terms and conditions prior to making a purchase, as their acceptance is a prior and essential step in the purchasing process. Prior to the start of the purchasing procedure, the company/entity makes these general terms and conditions available to you so that you may save and reproduce them.
We inform you that an electronic archive of these general terms and conditions of business will be produced and accessible to you at all times. All information provided during the purchasing process will be stored by the company and prior to procurement and during the purchasing process, you will be able to access, file and print these general terms and conditions for consultation purposes.
We inform you beforehand of the procedures that you must follow to accept these general terms and conditions. The procedures for engaging the services offered are those described in these general terms and conditions, as well as the specific ones indicated on the website while browsing, so that you as the client/user declare that you know and accept these procedures as necessary for acquiring and/or engaging the services offered on the website.
Our services may be engaged in the language of your choice of those available on the website. However, the language in which these general contract conditions are formalised is Spanish.
During the purchasing procedure, the company/entity provides you with the appropriate technical means to identify and correct errors. Any modification or correction of the data provided by you while browsing must be carried out in accordance with the indications provided on the website. This website displays windows for confirmation of the data provided, which may not allow you to continue with the purchase or contract if the data entered are not in the correct format. Before making a payment, you will be able to view the services selected on the website and the details of your order so that, if necessary, you may change these details. If you detect an error after completing the payment process, you should contact customer service at: 971746101 or at the email address: info@attractioncatamarans.com.
By providing your personal data, you give your express consent to processing this personal data for the purpose of engaging the services on the website.
The online booking of the services offered by the company/entity through this website is subject to the provisions of these General Contract Conditions.
The booking of any of the services of the company/entity through the website requires the acceptance of each and every one of the general contract conditions and/or the specific conditions applicable to the services booked.
These General Conditions are subject to the provisions of Law 34/2002, on information society services and electronic commerce; Law 7/1998 on General Contracting Conditions; Royal Decree 1906/1999, which regulates telephone or electronic contracting with general conditions in development of article 5.3 of Law 7/1998; Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and any complementary laws that may be applicable.
If you have any queries, please contact us at the following email address:info@attractioncatamarans.com.
II.- DETAILS OF SELLER.
This website is operated by:
MALLORCA SAILING CATAMARANS, S.L.
CIF/NIF (Corporate tax ID).B07919566
Address: C/ CARLES RIBAS, 10 07004 Palma de Mallorca, BALEARES.
MALLORCA SAILING CATAMARANS, S.L. sells the services offered through the website www.attractioncatamarans.com.
The company/entity has its registered address and/or premises at C/ CARLES RIBAS, 10 07004 Palma de Mallorca, BALEARES.
MALLORCA SAILING CATAMARANS, S.L. is the owner of the domain and the website www.attractioncatamarans.com.
III.- PURPOSE OF THE CONTRACT CONDITIONS.
The purpose of these contract conditions is to regulate the conditions of sale of the services offered by the company/entity on this website. These conditions regulate the contractual relationship for purchasing arising between the company/entity and yourself at the moment you check the corresponding box during the online purchase and/or booking process.
The characteristics of the services engaged are reflected on the website.
The booking on your part of any of the services through the website www.attractioncatamarans.com entails the acceptance and subjection to these General Contract Conditions and to the particular conditions that may apply to the purchase and/or booking of each of the services.
The prices applicable to the services booked by you are those indicated on the website on the date of booking and/or purchase. VAT is included.
All the technical means and requirements needed to access the website and the services offered therein shall be the sole responsibility of the user.
Once you have accessed the website, in order to proceed with the purchase of the services, you must follow all the indications and instructions on the website, completing for these purposes the required contract conditions and other forms established for each service, which requires reading and accepting these General Contract
Conditions, as well as, where applicable, particular conditions that may be applicable.
IV.-PURCHASING PROCEDURE.
Services must be purchased through the specific selection of the service desired by means of the purchase selection instruments found on the website. Once the purchase request has been selected and verified, you must expressly accept the contract conditions as shown on the website. From the moment of acceptance, you acquire the status of customer/user of the company/entity. We recommend that you read these General Terms and
Conditions carefully, and print them on paper or save the document in electronic format.
In order to purchase any of the services on the website, you are required to register your personal and/or professional details. In some cases, you will have to set up a username and password that will allow you to access areas that require prior identification. When you register your personal data on our website, or when you book one of our services, your personal and/or professional data are incorporated into our database, and will be used exclusively to process the sale of the service during the selected period and to send you information about services offers similar to those you have purchased that may be of interest to you. At any time, you may modify your customer registration details (address, contact telephone number, email address, etc.).
Purchase procedure:
1.- To purchase a service from the website, you must follow the instructions on the page and select the service you wish to purchase.
You will be able to view and control the services selected by following the booking instructions on the website. When selecting the service on the website, you will be able to view the characteristics of the service and its price. We will also specify whether or not VAT is included in the final price of the service selected, and the terms and conditions, including information regarding shipping costs. VAT is included.
Once the selection of services is complete, you will proceed to payment. Before confirming payment, we will inform you again of the price of the services that you have selected, specifying whether or not VAT is included in the final price of the service selected, the contract conditions, including information regarding the date when the services will be provided, and in case of additional expenses, we will indicate the corresponding amount. In any case, you will be informed of the costs of the services that you have purchased in the event that these are not included in the final price of the services selected.
You will also receive information regarding the possibility of applying discounts. At this point you will be able to continue shopping or make the payment and/or contracting.
2.- To make the purchase and payment of the service you will fill in a form with the data requested. The data that are mandatory to proceed with the purchase and payment will be marked with an asterisk. A delivery address will need to be specified.
Once the mandatory personal data of the order and payment form has been implemented, accept the terms and conditions of the order and payment by ticking the corresponding box. You must also expressly accept the processing of your personal data for the purpose of purchasing and/or booking the services on the website by ticking the privacy policy and personal data processing box.
You may also request, by ticking the corresponding box, to receive newsletters and offers from the company/entity. And confirm the billing address.
3.-The form of payment accepted by the company/entity is:
4.- The security of its customers is essential for the company/entity […]. Therefore, in order to protect the transmission of confidential information, the website has a data encryption protocol with an SSL Security Certificate. SSL encryption technology protects financial transactions and the flow of data (name, address, credit card number, etc.), allowing transactions to be carried out securely. For payment with Visa and Mastercard credit cards, the customer is required to have CES (Secure Electronic Commerce) payment activated. You can tell whether the Secure Electronic Commerce protocol is activated by the VISA “Verified by VISA” and Mastercard “Mastercard Secure Code” logos. In all transactions the system conducts a validation with the issuing bank of the card with which you are paying, asking for a key / PIN / signature / security code that the customer must have, and that together with the card number, expiry date and the 3 digits on the back guarantee the security of the transaction. We call this key / PIN / signature / security code the CES Security Code or CES Secure E-Commerce Code. The customer’s credit card details will be absolutely confidential (neither the company/entity nor third parties will be able to access them).
In the event that payment by credit card is refused, the purchase of the service will be automatically cancelled and the customer will be informed of the cancellation by electronic means.
5.- Finally, you must confirm the contracting and/or purchase of the services selected.
V.- SERVICE ENGAGED.
The service is offered on the website with as accurate a description of its characteristics as possible.This description also includes information about the after-sales services that correspond to the product or service contracted, if such services exist, and about the terms and conditions of said after-sales services. In any case, information is provided about the commercial guarantees corresponding to the product or service, as well as the terms and conditions thereof.
VI.- PRICE AND AVAILABILITY OF THE SERVICE.
The prices applicable to each of the services are published on the website and indicated for each service. The prices of the services are shown in euros.
Before you accept the booking and/or purchase transaction, the prices of each of the services selected and/or booked will be clearly specified, as well as the expenses that will be applicable to the operation and the promotions or discounts that may be applicable.
The company/entity reserves the right to modify its prices at any time. In case of modification of the sale price, the services will be invoiced according to the price effective during the registration of the booking and/or purchase.
For any payment made to the company/entity you will receive an invoice in your name.
For any information about the service purchased, you should send an email to the email address info@attractioncatamarans.com, indicating your customer/user details in the message subject line.
VII.- OFFERS.
The offers are duly indicated. The services offered on the website will be available until any modification to it is made, which will be notified one week in advance.
VIII. RIGHT OF WITHDRAWAL
The right of withdrawal of the user/consumer, provided for in article 68 of Royal Legislative Decree 1/2007, of November 16th, is not applicable in this contract, since it is a service included in the exceptions to the right of withdrawal of consumers and users regulated by art. 103 of Royal Legislative Decree 1/2007, of November 16th.
Cancellation conditions: The withdrawal and/or cancellation conditions are specified in the contracted service.
If you are a professional or business owner, none of the provisions of Spanish Royal Legislative Decree 1/2007, of 16 November, approving the Consolidated Text of the Spanish General Law on the Defence of Consumers and Users, will apply to this contracting process. If you are a professional or business owner, the clause governing the right of withdrawal and/or refund will not apply to this contracting process under any circumstances.
Contracts shall be deemed entered into and produce all the effects provided for by law when consent and the other requirements necessary for their validity are met, and shall be governed by the provisions of Law 34/2002, of 11 July, on information society services and electronic commerce (LSSI), art. 23 and 24, the Civil Code, the Commercial Code and other applicable civil or mercantile regulations. If you are a consumer, it will be understood that this contract is entered into at the place where you have your primary residence. If you are a professional or business owner, it will be understood that this contract is entered into at the location of the registered address and/or premises of the company/entity.
The company/entity reserves the right to amend or replace these contracting terms and conditions in the event of new economic, commercial or regulatory circumstances and/or extraordinary circumstances that affect the sale of the product and/or provision of the service and/or aspects related thereto that justify any such amendment to these terms and conditions. Any unilateral amendments to these terms and conditions on justifiable grounds will not, under any circumstances whatsoever, affect the contracting terms and conditions governing those products, services or promotions that may have been accepted prior to such amendments.
The company/entity will not be liable for problems due to lack of access or problems inherent to Internet connectivity or electricity networks when the causes are beyond its control or could not have been foreseen by the parties, or that, if foreseeable, the company/entity makes all reasonable efforts to avoid them or they are considered acts of god or force majeure.
The company/entity accepts no liability whatsoever for any delay to the performance of its obligations or failure to perform the same in the event that such non-compliance stems from a situation of force majeure, in accordance with the provisions of Article 1,105 of the Spanish Civil Code. Such circumstances will be communicated to the other party as soon as possible. The agreed delivery times will be extended for at least the period of time during which the situation of force majeure existed. If the situation of force majeure persists for more than three (3) months, either of the parties may terminate these contracting terms and conditions.
MALLORCA SAILING CATAMARANS, S.L. is the owner of the domain and the website www.attractioncatamarans.com. The trademark is duly registered in the name of MALLORCA SAILING CATAMARANS, S.L. Likewise, the website www.attractioncatamarans.com including, but not limited to, programming, editing, compilation, designs, logos, text and / or graphics, is the property of MALLORCA SAILING CATAMARANS, S.L. , and is protected by national and international intellectual and industrial property law. Therefore, the holder of the rights expressly prohibits the use or reproduction, partial or total (by any physical or electronic means), by third parties, unless there is an agreement or written authorisation to this effect.
Access by the user to the website does not grant the user any ownership rights over the same. MALLORCA SAILING CATAMARANS, S.L. shall take legal action as provided by law against those who knowingly and without authorisation carry out any of the aforementioned acts.
These general conditions shall be governed by and interpreted in accordance with Spanish law in all matters not expressly established herein. The parties submit to the jurisdiction of the competent Courts and Tribunals for any questions that may arise or actions that may be brought as a result of the provision of the website service and its services and contents, and regarding the interpretation, application, fulfilment or non-fulfilment of the provisions of these general conditions. If the user is considered to be a consumer, the competent Courts and Tribunals will be those provided for in the provisions of current legislation governing consumer protection.
In addition, we remind you that you can access the European Union’s online dispute resolution platform by following this link. (https://ec.europa.eu/consumers/odr/main/?event=main.home2.show).
In accordance with the provisions of the General Data Protection Regulation GDPR EU 679/2016 and Organic Law 3/2018 of 5 December on Data Protection and Guarantee of Digital Rights, you are provided with the following information on how your personal data is processed: RESPONSIBLE / MANAGER: MALLORCA SAILING CATAMARANS, S.L., Fiscal ID code: B07919566, Address: C/ CARLES RIBAS, 10, CP: 07004 Palma de Mallorca, Telephone: 971746101, Email address: info@attractioncatamarans.com. PURPOSE: At MALLORCA SAILING CATAMARANS, S.L. we process the information You provide us in order to provide you the requested service, prepare the invoicing for this service and manage the sending of information and commercial research. We will develop a commercial profile based on the information provided in order to be able to offer you our services in accordance with your interests. No automated decisions will be made based on this profile. The personal data provided will be retained for the duration of the commercial relationship and as long as no request has been received to delete the same by the interested party, for a duration of 5 years from the last time you contract and/or purchase anything. In any event, your personal data will be retained while they remain useful for the purpose indicated, and in any event for the legally established periods and for the time needed to address any possible liabilities resulting from said processing. LEGAL BASIS: Personal data processing is based on the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into the contract, and in any event you have given your consent for your personal information to be processed for one or more specific purposes, in accordance with the provisions of the GDPR EU 679/2016 (ART. 6.1. A. B) and Organic Law 3/2018 of 5 December (Data Protection and Guarantee of Digital Rights: LOPDPGDD). Articles 20 and 21 of the Information Society Services Act 34/2002, for the use of telecommunications to send commercial offers, shall apply. While the prospective offer of products and services is based on the consent you are requested to provide, the withdrawal of this consent will not condition the contract for the purchase of any product and/or service under any circumstances. The personal data must be provided, otherwise the service requested and/or the product sold and/or the requested offer cannot be provided. Consent must be provided in order to be able to make prospective offers and send you commercial information. RECIPIENTS: No personal data will be shared with any third party not connected to the company, unless it is a legal requirement to do so. However, you are informed that third-party providers may have access to your personal data, as data processors, within the framework of the provision of a service for the Data Controller company. In addition to the above, the company may share or communicate personal data in order to meet its obligations with public administrations when required to do so by law. No data is expected to be transferred to third countries. RIGHTS: Interested parties have the right to obtain access to their personal information, as well as to request that any inaccurate data be rectified or, where appropriate, to request the removal of said data when, among other reasons, the information is no longer needed for the purposes for which it was obtained. In certain circumstances, interested parties may request that the processing of their data be limited, in which case we will only retain it for the purpose of filing or defending complaints. Additionally, and for purposes related to their particular situation, interested parties may oppose the processing of their data, in which case their personal information will no longer be processed for those purposes to which they have stated their opposition. When technically possible, the interested party may request the portability of their data to another Data Controller. To exercise these rights, in accordance with current legislation, the parties concerned may write to MALLORCA SAILING CATAMARANS, S.L. at C/ CARLES RIBAS, 10, CP: 07004 Palma de Mallorca, enclosing a copy of a document accrediting their identity (national identity document), or email info@attractioncatamarans.com. You have the right to file a complaint with the Regulatory Authority: The Spanish Agency for Data Protection (www.agpd.es). Origin of personal data: the data subject.
Preliminary Information
MALLORCA SAILING CATAMARANS, S.L. makes available to users the platform of its website https://attractioncatamarans.com/ (hereinafter, the “Site”), through which any natural or legal person (hereinafter, the “User”) may book catamaran experiences across the Mediterranean.
The details of MALLORCA SAILING CATAMARANS, S.L. are as follows:
MALLORCA SAILING CATAMARANS, S.L.
C.I.F.: B07919566
Address: C/ ARAGO, Nº 20 1C – 07006 PALMA DE MALLORCA (ILLES BALEARS)
Registered in the Commercial Registry of ILLES BALEARS, Volume 1606, Folio 221, Sheet 30532, Section 8
Telephone: 609124175
Email: info@attractioncatamarans.com
By making a reservation and contracting services, the User becomes bound by these General Terms and Conditions of Contracting, which define the rights and obligations of MALLORCA SAILING CATAMARANS, S.L. and the User regarding the contracting of offshore experience services.
These are the only General Terms and Conditions of Contracting applicable to the use of the Website (without prejudice to any specific conditions that may exist for certain services) and for contracting services, and they replace any other conditions unless previously agreed upon in writing between MALLORCA SAILING CATAMARANS, S.L. and the User.
Access to the Website does not require User registration. However, to contract the services offered, registration on the Website is required, which means providing personal data and accepting these conditions before completing the corresponding payment.
MALLORCA SAILING CATAMARANS, S.L. has developed this Website to offer Users a service for booking offshore experiences and more.
The contracting of the services offered will be carried out directly between the User and MALLORCA SAILING CATAMARANS, S.L. When making the reservation, the User establishes a direct contractual relationship with MALLORCA SAILING CATAMARANS, S.L.
To make reservations through the Website, the User must provide contact and billing information (name, surname, email, phone number, and address).
Under these General Terms and Conditions of Contracting, Users declare that they provide truthful, accurate, current, and complete data regarding their identity or, where applicable, the identity of the person on whose behalf the activity is being booked. Users are responsible for the accuracy of the data provided to MALLORCA SAILING CATAMARANS, S.L. and for any consequences arising from errors in the information supplied.
Accordingly, Users must immediately notify MALLORCA SAILING CATAMARANS, S.L. via email at info@attractioncatamarans.com of any errors, changes, or issues related to the information provided.
Reservations made by each User through the Website are subject to the specific conditions applicable to each experience. The User can find these conditions on the description page of each service on the Website, as well as in the confirmation email sent by MALLORCA SAILING CATAMARANS, S.L. after the reservation is completed.
In general, the reservation of experiences promoted by MALLORCA SAILING CATAMARANS, S.L. through the Website is subject to the following conditions:
The dates and times of the experiences published on the Website are predefined and cannot be modified.
The only exception to modifying the date and time of an experience is if the User books a private service. To make a private reservation, please contact MALLORCA SAILING CATAMARANS, S.L. through the contact form or via email at info@attractioncatamarans.com.
Users may modify their reservation details as long as the conditions of the experience allow it. To request a modification, the User must contact us via the contact form or by sending an email to info@attractioncatamarans.com.
The minimum advance booking time varies depending on the experience. This can be seen on each activity’s page on the Website. MALLORCA SAILING CATAMARANS, S.L. informs you that it is not possible to book an experience with less advance notice than indicated for that activity.
The meeting point, date, time, duration, and all necessary information required to enjoy the booked experience are detailed in the service description page on the Website, as well as in the confirmation email sent by MALLORCA SAILING CATAMARANS, S.L. once the reservation has been made.
The confirmation email, in addition to providing all the information about the booked service, serves as the booking voucher.
It is essential that Users are punctual and arrive at the meeting point on the indicated date and time stated on the voucher, as all excursions, activities, and catering services are programmed for a specific time and cannot be rescheduled.
The duration of activities, excursions, and guided visits published on the Website is approximate and may vary slightly depending on the development of the service, due to factors such as weather conditions, navigation issues, strikes, etc.
MALLORCA SAILING CATAMARANS, S.L. informs you that you may be asked to present the voucher proving the reservation before the start of the activity, either in paper or digital format. If the User does not present the voucher, they will not be able to take part in the experience.
To confirm a reservation, 50% of the total transport invoice must be paid. The remaining 50% must be paid no later than 15 days before boarding.
The total amount for catering and beverage services must also be paid no later than 15 days before the boarding date.
FULL EXTENSION for Attraction: It can be extended from 16:00–17:00 until 20:30, with an extra charge of €2,000 in April, May, and October, and €3,000 in June, July, August, and September.
FULL EXTENSION for Inspiration: It can be extended from 16:00–17:00 until 20:30, with an extra charge of €1,500 in April, May, and October, and €2,000 in June, July, August, and September.
If the trip is cancelled due to adverse weather conditions determined by the boat captain, MALLORCA SAILING CATAMARANS, S.L. will refund the full transport invoice amount. However, catering services already reserved may be served at an alternative location provided by the client.
You may browse the website until you find the reservation form. Once located, follow these steps to complete your booking:
• Select the experience.
• Select the date and time, if applicable.
• Complete the required information.
• Make the online payment.
The contracting of the services of MALLORCA SAILING CATAMARANS, S.L. shall be considered formalized once Users have completed and accepted the booking form for the activity and it has been confirmed, after the booking process and the corresponding payment have been successfully completed.
Prices are those indicated by MALLORCA SAILING CATAMARANS, S.L. at the time the User selects the experience.
All services are confirmed immediately and are paid at the time of booking through:
Credit cards: For Visa and Mastercard payments, the client must have CES (Secure Electronic Commerce) activated. This is identified by the logos “Verified by VISA” and “Mastercard Secure Code”.
All operations follow a validation process with the issuing bank, requiring a PIN, password, signature, or security code known only to the client. This code is known as the CES Security Code.
The customer’s credit card details are completely confidential (neither the company nor third parties may access them).
If the payment is declined, the service will automatically be cancelled, and the client will be notified electronically.
For most experiences, MALLORCA SAILING CATAMARANS, S.L. collects the full amount via the Website.
Prices are expressed in Euros (€) and include taxes. The total amount will be shown upon final confirmation of the service.
In general, MALLORCA SAILING CATAMARANS, S.L. does not apply discounts unless specified for the particular excursion, activity, rental, course, and/or workshop.
After the reservation is completed, Users will receive a confirmation email, which includes proof of payment and an acknowledgement of the services purchased. This receipt does not constitute the official invoice. Users may request the invoice, either in paper or electronic format, after completing their reservation by emailing info@attractioncatamarans.com.
In case of any unauthorized or fraudulent charge on the card used for the purchase through https://attractioncatamarans.com, Users must notify us as soon as possible so we can take appropriate measures.
According to Royal Legislative Decree 1/2007, of November 16, approving the consolidated text of the General Consumer and User Protection Act and complementary laws, each service offered by MALLORCA SAILING CATAMARANS, S.L. on the Website has its own cancellation policy.
The specific details can be found in the activity description and in the reservation confirmation email.
Each service establishes its own cancellation period and applicable penalties, if any. MALLORCA SAILING CATAMARANS, S.L. will process cancellations according to the specific policy of each activity. If MALLORCA SAILING CATAMARANS, S.L. has no availability on the requested date, the User may accept an alternative date or receive an immediate refund in case of refusal or lack of response within the indicated timeframe. Corrective documentation will be issued in all cases.
By accepting these general cancellation conditions, Users acknowledge that they have read, understood, and expressly accepted this cancellation policy and agree to comply with the specific conditions of each experience booked through the Website.
Any cancellation can be managed directly through the User’s account, in the “reservations” section, provided that the deadlines and specific conditions listed in the service description are respected.
If you are a professional or business owner, the provisions of Royal Legislative Decree 1/2007 do not apply to this contract. Therefore, the clause referring to the right of withdrawal and/or refund does not apply.
Users agree to use all information and content accessed through the Website lawfully, diligently, honestly, and correctly, always in good faith and respecting current legislation and these General Terms and Conditions of Contracting.
In particular, but not limited to, Users must not:
• Provide data that are untrue, inaccurate, incomplete, or outdated, nor access the Website using another User’s identity.
• Use the Website for fraudulent purposes or in connection with criminal or illegal activities of any kind.
• Introduce or spread computer viruses that may cause unauthorized alterations to Website content or systems.
• Create a profile or use the Website to upload or reuse illegal, offensive, pornographic, abusive, indecent, defamatory, obscene, or threatening material, or any content that infringes copyright, trademarks, confidentiality, privacy, or any other rights.
• Download, send, or distribute any content or application that may violate any applicable legislation or infringe any rights of any party.
MALLORCA SAILING CATAMARANS, S.L. reserves the right to deny Website access or cancel User accounts when misuse of the Site occurs in accordance with these conditions.
Without prejudice to obligations under the law and as an illustrative, non-limiting example, MALLORCA SAILING CATAMARANS, S.L. is not responsible for the following:
• Cancellations made outside the permitted deadlines by Users.
• Delays or mistakes by Users in reaching the meeting point of the booked activity.
• Cases where the User does not present the booking voucher and is denied access to the activity.
• Injuries, damages, or accidents suffered by the User during the activity, or prior conditions preventing participation.
• Weather conditions during activities.
• Activities or excursions completed regarding their points of interest even if duration varies slightly.
In all such cases, the service shall be considered duly provided.
MALLORCA SAILING CATAMARANS, S.L. reserves the right to make any modifications it deems appropriate to these General Terms and Conditions of Contracting.
These modifications shall be valid from the time they are published on the Website.
All clauses of these General Terms and Conditions must be interpreted independently, ensuring that the remaining provisions remain in effect even if one is declared null by a court ruling or arbitral decision.
The affected clause will be replaced by another that preserves the intended effects of the original.
This Site is located and operated in Spain. These General Terms and Conditions shall be governed by Spanish legislation. All matters relating to this Site are governed by Spanish law and are subject to the jurisdiction of the competent Courts and Tribunals of Spain, without applying conflict-of-law principles.
If the User is not considered a consumer or has residence outside Spain, they submit to the Courts and Tribunals of the Balearic Islands, expressly waiving any other jurisdiction.
If the User chooses to use this Site from outside Spain, they do so on their own initiative and are responsible for complying with applicable local laws.
This contract enters into force and becomes fully effective at the moment the User accepts it.
This contract and the general conditions it incorporates, together with any annexes (if any), may be stored and reproduced through electronic or computer means.
The User may submit complaints or claims to MALLORCA SAILING CATAMARANS, S.L. through the contact details provided at the beginning of these Terms (General Information).
Additionally, MALLORCA SAILING CATAMARANS, S.L. has official complaint forms available to consumers, which may be requested at any time.
If a dispute arises between MALLORCA SAILING CATAMARANS, S.L. and the User, the User may request an out-of-court dispute resolution, in accordance with EU Regulation No. 524/2013 on online dispute resolution for consumer affairs.
info@attractioncatamarans.com
Contact
Muelle Office
Avda. Gabriel Roca, 13
bajos Palma de Mallorca (07014)
Balearic Islands, Spain
Opening
At 9:00 to 20:00 hours
Phone
+34 971 746 101
+34 675 263 206
Email
info@attractioncatamarans.com
Includes a 4-hour tour, DJ, exclusive catering, and a spectacular atmosphere. See you at Attraction!
